Name of company: County Collections Limited

What does your company do? Who is its target audience? No recovery, no fee debt collection services.

How long have you been trading and what is the history of the company? I have been specialising in commercial and consumer debt recovery for 40 years and have a long association with the BGA and JDA

What three words best describe your business and its products? Risk-free debt recovery.

Do you have a website? If so, do you sell directly from it? If not, why not? We have a website, for information on our services.

Do you use social media to promote your business? How has this landscape changed over the years within the gift industry? I only use LinkedIn.

Do you do any advertising/PR? We do not advertise or employ PR

What do you wish you’d known at the very beginning of starting in your current industry that you know now and how do you work alongside the Giftware industry? I wish I had joined a debt collection agency years ago instead of working with solicitors all my career and thus saved clients large sums in respect of Court fees and solicitors costs being thrown away.

Do you feel the economic climate is improving or is it getting tougher to trade? Giftware is generally considered ‘a luxury’ and is often the first to be hit when the economy is bad. That is why so many clients use us to recover their monies.

What do you see as being the biggest problem for gift producers? As with any business, finding that unique item that everyone wants.

If we could help you with one aspect of your business, what would that be? Realise that if money is short, issuing Court proceedings does not automatically produce it if it is not there. What it does produce, is invoices for Court fees and solicitor’s costs which just compounds the debt.

What news do you have to share with us so we can celebrate your achievements in 2019? We are attracting more and more clients that are realising that debts can be managed and recovered without throwing good money after bad.

What are you looking to achieve in 2019? I am hoping to be able to help more people recover their debts by utilising our ‘No recovery, no fee’ debt collection service. Just contact me and ask what we can do for you. Richard on 0121 655 0472

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