The Giftware Association has initiated a chat window on both its sites to engage with members and non-members alike. The chat function will answer members queries and non-members on questions about how membership can be effective in reaching their business goals.
The chat window will pop up automatically upon a visit to the website, allowing you to ask the operators any question you wish about membership. They are manned by actual humans rather than an AI bot and it will give us incredible insight into what sort of things are being asked through the website to get a better profile of our audience and to understand more about what people need to know or use our site for. If the site can’t answer your question then it will be forwarded to a member of the team.